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How to give feedback on your website preview

How to leave feedback on your preview that gets fixed the first time.

Theodore OwensUpdated 1 min read

When your preview link is ready, the most useful feedback is specific and collected in one place.

What helps us most

  • Name the page and the section, for example "About page, second paragraph".
  • Say what you want instead, not only what feels off.
  • Tell us which device you used. Something can look fine on a laptop and wrong on a phone.
  • Add a screenshot when words are hard. You can upload it in your client portal.

Send one list

Gather your notes into one message rather than many small ones. If several people at your organization are reviewing, pick one person to combine everyone's notes so we do not get conflicting requests.

Fixes and new requests

A typo or a broken link is a fix. A new page or a different layout is a new request. If something falls outside your package, we will tell you before doing the work.

  • process
  • feedback

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