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How we communicate with clients

Email, chat, video calls, or phone. Choose whatever works best for you.

Theodore OwensUpdated 1 min read

Twist Web Studio is Deaf-owned. Clear, written communication is built into how we work, and you choose the format that suits you.

Ways to reach us

  • Email: info@twistwebstudio.com.
  • Chat: use the chat on this website, and choose Talk to TJ to reach a person.
  • Video call: book a time on the contact page.
  • Phone: call 512-641-1375. Rachel, our assistant, will help you.

Keeping things in writing

Decisions, feedback, and next steps get written down, so nothing depends on memory or on a call someone missed. Project updates also appear in your client portal.

Your access needs

If you have communication or access needs of your own, tell us at the start. Accessibility applies to how we work with you, not only to the websites we build.

  • working with twist
  • deaf-owned

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