How to keep your email working when you move your website
Protect your business email when your domain points to a new site.
Theodore OwensUpdated 1 min read
Your website and your email often share the same domain, but they use different settings. Moving the website should not touch your email, as long as the right records stay in place.
Before anything changes
- Tell us who runs your email, for example Google Workspace or Microsoft 365.
- Take a screenshot of your current DNS records. It is the easiest way to undo a mistake.
- Note your MX records. These tell the internet where to deliver your email.
During the move
We only change the records that point to your website, usually an A record and a CNAME. MX records and any email TXT records, such as SPF and DKIM, stay as they are.
After the move
Send a test email to your business address from a personal account, then reply to it. If anything bounces, write to us right away with the bounce message. For the website side, see how to connect your domain.
- domains